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Contact us

Get a quote or help and support

Get in touch

Contact us today to see how we could support your business needs.

Sales

For finance amounts up to €50k, please e-mail our direct team: businessdirect@lombard.ie

Quote or enquiry

Call our team on: 1850 215 000

Customer services

Call our team on: 1850 215 000

Lines open Monday-Friday, 9am-5pm.

Note: Calls may be recorded. Standard call charges apply.

You can also request a callback.

Ireland Sales Managers

Write to us:

Ulster Bank Group Centre

George's Quay

Dublin 2

D02 VR98

Complaints

Appeal a lending decision

As part of our commitment to you we provide a transparent and open appeals process.  

Whether you have:

  • Applied for lending and your application has been declined or 
  • Applied for lending and you feel the terms of approval are unacceptable or 
  • Your existing facilities have been reduced or withdrawn.

If your appeal is not successful you may, subject to eligibility, refer your case to the Credit Review Office. Please take time to review the eligibility criteria set by the Credit Review Office by referring to their website or brochure below: 

Eligibility

  • Your business is an SME*
  • You have made a formal lending request to Ulster Bank
  • Your appeal relates to a lending application declined / approved in the last 30 days
  • Your lending request was for an amount between €1,000 and €3,000,000
  • Your lending request does not relate to Business Credit Cards

* An SME is defined by the EU as a business with less than 250 employees, turnover of less than €50 million and/or balance sheet less than €43 million

Important information for those customers that may be facing financial difficulty:

At Lombard we are commited to working with you to find a solution to your financial difficulties. If you are having problems with repayments or if you feel you will have in the near future, we urge you to contact us as soon as possible. Please see the below documents for more information for customers in or facing financial difficulties.

Ulster Bank Ireland DAC. A private company limited by shares, trading as Ulster Bank, Ulster Bank Group, Banc Uladh, Lombard and Ulster Bank Invoice Finance. Registered in Republic of Ireland. Registered No 25766. Registered Office: Ulster Bank Group Centre, George’s Quay, Dublin 2 D02 VR98. Ulster Bank Ireland DAC is regulated by the Central Bank of Ireland. Calls may be recorded.